HelpScout + SlackHuman-in-the-loop AI

Stop living in your support queue.

Every customer matters.

AI drafts accurate replies from your knowledge. You approve in Slack in seconds—customers get answers in minutes and you get your focus back.

<30 min
Avg response time
80%+
Approved without edits
$149
Per month to start
Draft ready to send
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Slack HelpScout

See Support44 in action

Drafts, approvals, and knowledge—all in one focused flow.

Support44 dashboard with ticket drafting and Slack approval
Works withSlackSlackHelpScoutHelpScout

How it works

From ticket intake to approved reply in minutes—without new tools.

1

Automatic intake

New HelpScout tickets and relevant history are ingested automatically.

2

AI drafting

Semantic search across your evolving knowledge base with proven prompts.

3

Slack approval

Approve, edit, or reject in Slack. Send with your human signature.

Cut response time to minutes

Drafts arrive ready to send. Teams move from hours to minutes without sacrificing quality.

Eliminate constant interruptions

We only interrupt when human judgment is needed. Get your focus back.

Replace a $4–5k/mo hire

Starts at $149/month. Keep experts on the hard stuff, automate the rest.

Knowledge that improves

Edits update your knowledge base automatically, so answers get better over time.

Frequently asked questions

Quick answers about Support44.

Will AI send responses without my approval?

No. Drafts go to Slack for one‑tap approval. You stay in control of tone and accuracy.

How does the knowledge base stay accurate?

When you edit a draft, those changes update the knowledge automatically—answers improve over time.

Which tools do you integrate with?

HelpScout for intake and delivery, Slack for approvals. More to come (Intercom, Zendesk).

What’s the price?

MVP starts at $149/month. Replaces a $4–5k/mo hire for routine responses, and cuts the hidden cost of context switching.

For a typical $185k engineer checking support 4× daily, context-switching alone can waste ~$50k/yr in lost focus. Support44 ends the constant “should I check support?” anxiety while keeping quality high.

Ready to end the support anxiety?

Connect HelpScout and Slack and see your first approved reply today.

Simple pricing

Everything you need to eliminate support anxiety and keep quality high.

MVP
$149
/ month

Best for startups from $1M–$10M ARR who want speed without hiring.

  • HelpScout intake and historical context
  • AI drafting with knowledge base search
  • Slack approvals: accept, edit, or reject
  • Automatic knowledge updates from edits
  • Follow-ups that create customer delight
  • Peace of mind: stop the constant “should I check support?” thought
  • Time back: eliminate context switching for founders and engineers
Need something custom?

We work with teams that require security reviews, SSO, or bespoke workflows.

Peace of mind guaranteed: reduce context switching and end the constant “I should check support” worry.

  • Dedicated onboarding
  • Priority support
  • Custom integrations roadmap